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FAQ
If I am new to ISOI, what product should I try first?
If I am new to ISOI, what product should I try first?
We recommend starting with our Blemish Care Serum — it’s ISOI’s global bestseller and a true introduction to what makes us different. Powered by rare Bulgarian Rose Otto Oil, this serum calms irritation, fades blemishes, and restores balance without harsh ingredients.
And the best part? Both products carry the natural scent of real roses — a subtle, refreshing aroma that comes only from pure Bulgarian Rose Otto Oil, never artificial fragrance. It’s like holding a fresh rose in your hands every time you apply it.
Why Bulgarian Rose Otto Oil?
Why Bulgarian Rose Otto Oil?
Bulgarian Rose Otto Oil is one of the rarest and most powerful skincare ingredients in the world. It takes nearly 3,000 hand-picked roses to produce just 1 gram of pure oil, making it as precious as liquid gold.
Unlike common soothing ingredients like tea tree or heartleaf, Rose Otto Oil delivers superior calming power, visibly reducing redness and irritation while restoring balance to the skin. Naturally rich in vitamins and antioxidants, it also helps fight signs of aging, brighten dullness, and deeply hydrate.
At ISOI, this rare oil is our signature ingredient — chosen for its purity, potency, and proven results.
Are ISOI products safe for sensitive skin?
Are ISOI products safe for sensitive skin?
Yes. Every ISOI formula is dermatologist-tested and designed to be gentle on all skin types, including sensitive skin. We avoid harsh chemicals and over 1,300 EU-banned ingredients, so your skin receives only safe, effective care.
How long does it take to process an order?
How long does it take to process an order?
Orders are typically processed within 1–2 business days. You’ll receive a confirmation email once your order has shipped, along with tracking details so you can follow your package.